Best Alternatives to Skype in 2020: Paid and Free

For years, Skype has remained one of the most popular VoIP (Voice over IP) services, with business and home users alike using it to video and voice call friends and family all over the world.

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Since 2011 when Microsoft acquired Skype, it has been tweaking the interface and adding and removing features which has not been too popular.

However, other Apps with the VoIP service has developed, making Skype not the only trusted Voice over IP service to video and voice call friends and family all over the world.

If you are looking to move from Skype to another VoIP service, this guide will assist you in making the leap. We looked at both free alternatives to Skype, as well as services you will need to pay for, which is beneficial for large companies with employees around the world.

1. WhatsApp

WhatsApp is our pick as the best alternative to Skype in 2019. It offers numerous features to rival Skype, including video and voice calls, text messaging, and it also offers end-to-end encryption, which offers you added privacy.

WhatsApp is popular, free and owned by Facebook. It can be used by business owners too because there is a WhatsApp API as well.

It works with the following OS: Windows, MacOS, Android, iOS, Windows Phone. It has the following features: Video calling, group chat, web and desktop client, end-to-end encryption, voice calls.

2. Google Hangout

Google Hangout

This is a great Skype alternative for gmail users. It offers a lot of same features, including high definition video calling, group chat and instant messaging. You will find google hangout an excellent choice of VoIP if you use gmail or your company uses G-Suite.

Its easy to use, and there’s a free version, and call quality is pretty good. Its only shortcoming is that it has a limited number of people who can join a video call at once, which is not encouraging if you have a large company.

You can also share your screen comfortably, which makes it useful for collaboration and showing presentations. It works with the following OS: Windows, MaOS, Android, iOS, Chrome OS.

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It has the following features: video calling, group chat, web and desktop client, voice calls.

3. Viber


Viber is one of the best alternative for security. Viber offers text, video and voice calls free. The paid version, which is viber out, makes you call any phone number in the world, and this can even be used from a desktop.

Group calling is an excellent feature for group of friends, and there is the usual selection of sticker to pick from.

There are no ads on Viber and it offers end-to-end encryption. It works with these operating systems: Windows, Android, iOS, Windows 10 mobile, Blackberry 10. It has the following features: Video calling, instant messaging, group calling, audio calling.

4. WebEx


This is the best Skype alternative for business. It offers a large amount of features for video conferencing, letting employees from different parts of the world to work collectively and collaborate on projects.

Its good for business because it can be used for training, supporting customers and much more. You can also include international voice call, though, for an additional fee.

It integrates with your business calendar, as well as platforms such as slack, Facebook live and Microsoft teams. Viber basically has business specific features, is expensive and not suitable for home users.

It works with the following operating system: Windows, MacOS, iOS. It has the following features: Video conferencing, team collaboration, cloud calling.

5. Jami

This is an open source Skype alternative that prioritize the privacy of its users. It used to be known as ‘Ring’.

It has a professional looking design and is available for a wide range of platforms. Make calls with Jami are direct between users, so it doesn’t use server to handle calls.

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This gives you even a greater privacy as no one else can see or hear your calls. It has a good selection of features and it totally free to use. Jami is an open source and calls are direct between users, it is not as fully featured as some Skype alternative.

It works with the following operating system: Windows, MacOS, iOS, Android, Linux, FreeBSD. It has the following features: HD Video Calling, instant messaging, voice messaging, file sharing.

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